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Your mold complaint letter

Here is exactly what you will get

Jane Doe

123 Oak Street, Apt 4B

Austin, TX 78704

April 20, 2026

Oak Property Management LLC

456 Elm Avenue

Austin, TX 78701

Subject: Formal notice of mold conditions at 123 Oak Street, Apt 4B

Dear Oak Property Management LLC,

I am writing to provide formal written notice of mold conditions at the property I rent from you at 123 Oak Street, Apt 4B. I moved into this unit on March 15, 2024. I first noticed the mold on February 3, 2026 in the following area(s): primary bathroom ceiling, hall closet wall, bedroom window frame.

I previously raised this with you as follows: text message on February 3, voicemail on February 10, no response received.

I am requesting the following next step: send a licensed mold inspector within the next 7 days and remediate any findings per industry standards.

Please confirm receipt of this letter in writing and provide a date by which the requested action will be completed. I have retained a dated photo record of the affected areas, which is attached to this letter.

Thank you,

Jane Doe

Attached: photo appendix (10 photos with timestamps and room labels)

Fill in your facts and photos. You get a one-page letter + photo log in exactly this format, ready to print or email.

This is an educational template, not legal advice. Before you send this letter or rely on it in a proceeding, talk to a licensed tenant-rights attorney in your state. Laws vary by city and state. We do not guarantee the legal admissibility of timestamps generated by your browser. Need a lawyer? Find one through Nolo.

Privacy note: Your form inputs and photos stay in your browser. Nothing is uploaded to our servers unless you opt in to email us a copy. Photos are compressed on upload and cleared if you clear browsing data or switch devices, download the PDF before closing this page.

Tips: what to include in a mold complaint letter

Be specific, dated, and factual. The landlord's lawyer will read your letter. Stick to what you can prove: where the mold is, when you noticed it, what you already asked for, and what you want done.

Keep a parallel photo log. Photograph each location with the room and date written down. One photo with a newspaper or a phone showing the date next to the mold helps establish when it was documented.

Send it in writing, not just text. Physical certified mail or written email with a delivery receipt. A verbal complaint is close to useless for an escalation path.

Keep a copy of everything. The letter, the photos, the delivery receipt, every response (or lack of one). Save them in a folder with dates.

FAQ

Is this letter legally binding?

By itself, no. It is a written record that you notified the landlord of a problem. The legal weight depends on your lease, your state, and how the landlord responds. Talk to a tenant-rights attorney in your state for advice specific to your situation.

Should I mention my rent or threaten to withhold?

Our template stays factual and avoids any threat language. Rent withholding is legal in some states and illegal in others. Do not threaten withholding in writing without a lawyer first, because an incorrect threat can become the landlord's evidence against you.

How do I send it so it counts?

Certified mail with a return receipt is the gold standard. Email with a read receipt is a reasonable second. Text is weakest, screenshots of texts get disputed. Whichever channel, keep the delivery proof in the same folder as the letter.

What if the landlord ignores me?

Most states have a next-step escalation path: a formal written notice with a specific cure period, then a health department report, then possibly withholding rent or breaking the lease. That path is state-specific. A tenant-rights attorney or your local tenant union is the right next call if this letter is ignored.

Are my photos safe here?

Yes. Photos stay in your browser (IndexedDB). Nothing is sent to our servers unless you opt in to email us a copy. If you clear browsing data or switch devices, the photos are gone, so download the PDF before closing the page.